Orders are generally shipped within 7 business days from receipt of the order. Memberships and donations can take up to 2 weeks to process. Please let us know if an order needs to arrive for a special occasion. We will try to accommodate special requests. Office hours are Monday - Friday 8am - 5pm, Eastern Time Zone.
We use the following carriers to deliver our orders:
USPS (US Mail) or UPS (United Parcel Service)
The rate charged for the shipping of your order is based on the subtotal of your products. Customers outside the US, please call (313) 579-2100 Ext 140 or 169 or email firstname.lastname@example.org for the shipping cost. Click on the item “Shipping Outside the U.S.” and enter the dollar amount quoted, then click “Add to Cart.”
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.